BUYER’S FAQs

WHO IS THE ARTIST?

Canadian Toronto-based artist Mishel Schwartz uses alcohol ink as her primary medium. She began experimenting with the inks and slowly developed a technique wherein layers of colour are added and intricate details are then carved out of the layers, giving her work great depth and mystery. She is emerging as a force on the Toronto art-scene, gaining recognition locally and branching out with international shows as well.

CERTIFICATE OF AUTHENTICITY.

All original work comes with a Certificate of Authenticity.


PAYMENT

We currently process orders and charges in Canadian currency (CAD). Orders placed outside of Canada will be converted to your home currency through your banking provider. If you’re visiting from another country, try using xe.com to see the latest currency conversions.

You can also pay via eTransfer, or by arrangement.


IF I AM IN THE GTA (GREATER TORONTO AREA), CAN I PICK-UP THE WORK?

Yes, a FREE pickup can be arranged for a time that is convenient for you once any preparation for the painting is ready. Pickups would be done outside while maintaining isolation practices.


SHIPPING

Mishel Schwartz offers shipping across the globe. The shipping method will be chosen by the artist to provide the best level of service and economy. Your painting will be packed with the utmost care, and proper insulation, ensuring its safety during the shipping cycle. Based on your geographic location, size of art, and the shipping method preference it will be packed inside a shipping box or a shipping tube.

Shipping rates are based on the dimension of packaging (which is determined by the size of the painting you buy), the weight and your geographic location (country). This information is in the system, and as you check out on the website, the system will pick up the shipping cost relating to the size of the painting and your geographical location. Contact Mishel to get a shipping quote for outside Canada and the U.S.


INTERNATIONAL CUSTOMS

For international customers, customs fees and taxes are the responsibility of the buyer. For the USA, there is typically no importing tax or duty for Canadian art, but rules and regulations may differ depending on the state or change over time.


WHAT IF THE PAINTING GETS DAMAGED OR LOST IN TRANSIT?

Artworks are covered by insurance. If any damage or loss occurs during shipment, you will receive a full refund of your payment. Make sure to inspect the package and art soon after it arrives.

REFUND

Items purchased are, in most cases not returnable, but the artist will work with you on a case by case basis.

COPYRIGHT

The artist retains the copyright for all her work.